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An Open Letter to the

Software Industry

 

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WE CREATED DOCUMENT DYSFUNCTION.

IT IS TIME TO FIX IT.

It is time for some of us building software to take a hard look in the mirror.

For years, we promised technology would solve the world’s information management problems, but 85% of business information is still “dark data,” potentially useful insights lost in a rising tide of disconnected documents, emails, Slack conversations, voice-to-text messages, and myriad other forms.   

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