An Open Letter to the
WE CREATED DOCUMENT DYSFUNCTION.
IT IS TIME TO FIX IT.
It is time for some of us building software to take a hard look in the mirror.
For years, we promised technology would solve the world’s information management problems, but 85% of business information is still “dark data,” potentially useful insights lost in a rising tide of disconnected documents, emails, Slack conversations, voice-to-text messages, and myriad other forms.